Wintel & Virtualisation
We offer full support of all Microsoft Operating System based servers and the additional components such as DNS, NTP, GPO, builds, scripts, patching and fault finding.
Covering servers, storage, networking and more, we work with vendors such as VMware, Microsoft and Citrix to design and implement a tailored services platform to complement each customer’s business and how it is structured.
The service can be provided either remotely or on site and is supported 24/7/365 by our operations team from various UK locations.
In creating the server environment that we manage on a customer’s behalf, we will ensure it meets their needs today but will also ask about future plans so that what we install is future-proofed to meet ongoing computing needs.
Our Wintel managed solutions cover system monitoring, operation, administration, upgrades, performance, capacity back-ups and technical expertise.
We adhere to ITIL, a set of practices for I.T. service management that help align I.T. service provisions with the needs of a customer’s business. In practice that means we agree at the outset operational documentation to record a common understanding about services, priorities, responsibilities and service guarantees. An effective service level agreement can then be drawn up.
Our team is able to respond to any incidents that may occur out of hours. They monitor for critical messages and appropriate steps are put in place to resolve problems. System work is typically carried out overnight or at weekends to avoid disruption. Back-ups are complete before the start of the next working day. We know that many businesses are operating outside traditional working hours, and we will always agree a solution to carry out necessary work around a customer’s priorities.
Our team has the knowledge and the accreditations of recognised I.T. brands.
Engineers support services on Microsoft Windows Server Operating System, as well as Office 365, disaster recovery, virus protection, back-ups, network management and firewall maintenance.
Check out other services we provide
Check out other services we provide' with "I.T. managed services made simple – we can support your entire infrastructure or just certain elements. Click below for our areas of service and expertise.