About us

I.T. managed services made simple by a team that’s dynamic and focussed on delivering our customer’s desired outcomes.

Bespoke I.T. Solutions Limited is a fast-growing business that produces custom solutions based in many different technologies for our customers. We recently celebrated our fifth birthday, but Founder Natalie Alden has over 20 years’ experience in outsourced I.T. services.

We provide I.T. Support and System Design services to meet the technology challenges of your business. Our team is filled with people who are I.T. experts but who also have a tenacious, can-do attitude to solving technical problems and finding ways to get things done.

We are able to assist your organisation at any stage of the I.T. delivery process from scoping to deployment and all areas in between. Quality and rigour are at the heart of how we work. We are BS EN ISO 9001:2015 certified, we are able to deliver projects following the PRINCE2 methodology and any solution we implement will follow those processes to delivery.

We are committed to impartial advice and providing best of breed solutions to the highest standard. Our aim is to be trusted advisers working with your business over time to achieve your I.T. goals.

For more details on our services...

Our Leadership Team

Natalie Alden

Founder & CEO

I am the Founder of Bespoke I.T. Solutions. I fulfil the role of Director and Enterprise Architect in our fast-growing IT outsourcing company. I love running this business, helping our clients optimise their I.T. and providing opportunities for our team to learn, develop and flourish. I have worked in most areas of I.T. including Technical Support, Network Design & Implementation and Consultancy.

In my spare time, I am an adult instructor with the Army Cadet Force in Hampshire and am the Detachment Commander for my contingent of Cadets (people aged between 12 and 18).

I love working with young people to help them become the best versions of themselves and to encourage them into careers in IT and STEM related areas. Sometimes all it takes is for one person to believe in them.

Steve Newton

Business Manager

My background is Service Management in multiple organisations. I have had the opportunity to work with Public Health England for many years and have also 6 years’ experience working in the public sector with Trade Unions. This is balanced by my experience working for a large banking organisation. So, I have seen both sides of the coin – so to speak! I am skilled in Incident Management, Service Delivery, Managed Services, Service-Level (SLA), and ITIL.

I was delighted when Tally asked me to become her Business Manager in late 2017 and I was happy to work with her in finalising a major contract which we secured. I have used my skills honed over many years to ensure we grow and develop the business. We have worked tirelessly to ensure we provide the right services for our customers as well as providing training and opportunities for development for our colleagues in BITS.

In my spare time I am a Trustee for a local charity in London. I also love to read and in the good weather I cycle.

Our commitments

Beyond providing the best possible service to our customers and being a successful business, we are also committed to:

Army Cadets. Several members of staff are instructors helping young people and promoting life skills, team work and promoting a culture of achievement.

Charity donation to Crisis at Christmas to provide a Christmas meal to homeless people, equal to the number of staff we have.

CMPP is a dynamic charity helping companies in Surrey and Hampshire to get active in the community. They provide corporate volunteering opportunities and community events helping companies demonstrate their commitment to CSR.

Case Studies

You can be part of our future

We would love to hear from you. Find out why we could be a perfect fit.

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We are monitoring all media reporting, as the COVID-19 situation in the UK and across the globe continues to develop, with reported instances on the increase. With this in mind, we are working closely with our partners and customers to formulate strategic plans in preparation of any impact the Coronavirus spread has on us and our services we supply.

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