Enterprise Messaging Solution (EMS)
EMS is a powerful Email and SMS communication tool which has been developed by Bespoke IT Solutions to provide the best-in-class solution to proactive database marketing. EMS is highly personalised, interactive and offers immediate results on direct marketing activity. EMS offers an opportunity to increase your turnover through various database marketing initiatives, improve your CRM capability and enhance your e-commerce and mobile phone functionality.
EMS is hosted in one of the most reliable and secure environments, on high spec dedicated managed servers, in a 24 hour secure environment.
Business Applications of EMS:
- Database Development
- Marketing Initiatives
- Credit Control
- Payments/Purchases
- Communication Information (i.e. price changes, subscription renewals, appointment reminders/confirmations etc)
- Sponsored Messages
EMS can facilitate all forms of communication related to business development and business retention through the email and SMS features, these include:
- 2 Way Response System
- Cost Effective
- Customised Messages Based on Pre-Defined Events (Birthdays, Anniversaries etc)
- Database and CRM Integration
- Web-Enabled - Available 24/7
- Location Based Marketing Initiatives
- Profile and Demographic Marketing Initiatives
- Premium Rate Facility (SMS Only)
- Short Code Facility (SMS Only)
EMS can be used in isolation or integrated with existing websites or offline systems. We can also develop bespoke interfaces between EMS and existing systems to utilise the Email and SMS engine. EMS will allow companies to proactively market to their sales and marketing databases, and closely tie these marketing initiatives into dedicated areas of the websites.
